What if I am not home when Evri attempts delivery?
Our Evri tracked service allows you to follow your order with the tracking code that we will provide you in your confirmation email. However, if you are unavailable to receive your order, Evri will leave a calling card so you can arrange re-delivery (at a convenient time for you), or alternatively they will return the following day to try and deliver again.
If the Evri 48hr tracked service has been chosen, no signature is required and the customer doesn’t have to be at home. Evri will leave the parcel at a safe place or squeeze through a letter box. Customers will only need to pick up or arrange redelivery incase parcel is too big and no safe place was found.
However if you have chosen the Evri 24hr service, your signature is must and someone needs to sign for it at the address given. In an event that Evri is unable to obtain signature, they will leave you a card for further instructions.